Terms of service
Welcome to Gatitto Store.
These General Terms and Conditions govern the use of the website https://gatittostore.com ("Website") and apply to all purchases made through our online store.
By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use this Website.
Gatitto Store reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes become effective immediately upon publication on the Website.
USE OF THE WEBSITE
Gatitto Store operates its online store in accordance with these Terms and Conditions.
Although we strive to ensure uninterrupted access, we cannot guarantee that the Website will always be available. Temporary interruptions may occur due to maintenance, updates, technical issues or circumstances beyond our control.
We reserve the right to modify, suspend or discontinue any part of the Website or its services at any time.
PLACING AN ORDER
A sales contract between Gatitto Store and the customer is concluded once the customer completes the checkout process and receives an order confirmation by email.
Before submitting an order, customers have the opportunity to review and correct any information entered.
After placing an order, the customer will receive a confirmation email containing:
- Order summary
- Billing information
- Shipping information
- Estimated delivery timeframe
- Customer support information
All personal information submitted during the purchase process is processed in accordance with our Privacy Policy.
PRICES, TAXES AND PAYMENT METHODS
Prices
All prices displayed on the Website are shown in EUR (€).
Applicable taxes, including VAT where required by law, are calculated during checkout based on the customer's delivery country.
Prices may change at any time without prior notice. However, confirmed orders will not be affected by subsequent price changes.
Payment Methods
Customers may pay using the payment methods available during checkout, including, where available:
- Visa
- Mastercard
- American Express
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
- Other secure payment methods supported by Shopify Payments.
All payments are processed through secure payment gateways.
PROMOTIONS
From time to time, Gatitto Store may offer promotional discounts or special campaigns.
Unless otherwise stated:
- promotions cannot be combined;
- promotions are valid only during the specified promotional period;
- Gatitto Store reserves the right to modify or cancel promotions at any time.
SHIPPING AND DELIVERY
Orders are shipped to the delivery address provided during checkout.
Estimated delivery times are displayed before the order is completed. These delivery times are estimates only and may vary due to:
- customs procedures;
- carrier delays;
- weather conditions;
- public holidays;
- operational circumstances beyond our control.
Customers will receive tracking information whenever available.
If a package cannot be delivered because of incorrect address information supplied by the customer, additional shipping charges may apply.
PRODUCT INFORMATION
We make every reasonable effort to ensure that product descriptions, specifications and photographs accurately represent the products offered.
However, slight variations in colour, packaging or appearance may occur depending on the manufacturer or supplier and shall not be considered defects where the product substantially conforms to its description.
Customers should always use products according to the manufacturer's instructions.
Gatitto Store shall not be liable for damages resulting from improper use, misuse or failure to follow product instructions, except where liability cannot legally be excluded.
RIGHT OF WITHDRAWAL
Consumers residing within the European Union have the right to withdraw from their purchase within 14 calendar days of receiving the goods, without giving any reason.
To exercise this right, customers must notify us by email at:
before returning the goods.
Returned products should be sent back in accordance with the return instructions provided by our customer support team.
Further information can be found in our Returns & Refund Policy.
LEGAL WARRANTY
Consumers within the European Union benefit from the legal guarantee provided under applicable consumer protection legislation.
If a product is defective, damaged or not in conformity with the contract, customers may be entitled to repair, replacement, price reduction or refund, depending on the circumstances and applicable law.
LIMITATION OF LIABILITY
Nothing in these Terms and Conditions excludes or limits any rights granted to consumers under applicable European Union consumer protection legislation.
To the maximum extent permitted by law, Gatitto Store shall not be liable for indirect, incidental or consequential damages arising from the use of this Website or the products purchased through it.
INTELLECTUAL PROPERTY
All content available on this Website, including but not limited to:
- logos;
- images;
- product descriptions;
- graphics;
- designs;
- texts;
- trademarks;
is the property of Gatitto Store or its licensors and may not be copied, reproduced or distributed without prior written permission.
PRIVACY
Personal data is processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR).
GOVERNING LAW
These Terms and Conditions shall be governed by the applicable consumer protection laws of the European Union and, where applicable, the laws of the Member State in which the consumer resides.
Nothing contained in these Terms limits any mandatory consumer rights provided under applicable law.
CONTACT INFORMATION
Gatitto Store
Website:
https://gatittostore.com
Email:
info@gatittostore.com