Data Controller

Gatitto Store is responsible for processing the personal data collected through the website www.gatittostore.com, ensuring the protection of its customers’ and visitors’ privacy in accordance with the European Union General Data Protection Regulation — Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 — and all other applicable legislation.

This Privacy Policy explains how we collect, use, store and protect your personal data, as well as the rights available to you as a data subject.

Gatitto Store only collects and uses personal data where there is a legitimate and specific purpose for processing it, ensuring that the data collected is adequate, relevant and limited to what is necessary for each purpose.

Collection and Processing of Personal Data

The personal data collected by Gatitto Store may be used for the following purposes:

• Processing and managing orders;
• Managing payments and deliveries;
• Communicating with customers regarding purchases, information requests or support;
• Responding to enquiries and requests submitted through the available contact channels;
• Managing the commercial relationship with customers;
• Complying with legal and tax obligations;
• Improving the user experience on the website;
• Sending marketing communications, where authorised by the user.

The processing of your personal data is based, where applicable, on the following legal grounds established under the GDPR:

• Performance of a contract or pre-contractual steps, particularly for processing orders;
• Compliance with legal obligations;
• The company’s legitimate interest in improving its services and ensuring website security;
• The user’s consent for marketing communications and the use of non-essential cookies.

Data Collected Through Chat and Contact Channels

The Gatitto Store website provides communication tools, including chat and contact forms, through which users may ask questions or request information.

Where personal data is provided through these channels, it will be used exclusively to respond to the user’s request and will not be used for other purposes without the relevant consent.

Sharing of Personal Data

Gatitto Store may use third-party service providers that are necessary for the operation of the online store, including:

• Payment processors;
• Transport and logistics companies;
• E-commerce technology platforms;
• Hosting services;
• Analytics and digital marketing tools.

These partners will only have access to the data necessary to provide the contracted services and will be subject to confidentiality and data protection obligations.

Rights of Data Subjects

Under the GDPR, data subjects have the following rights:

• The right to access their personal data;
• The right to rectify inaccurate or incomplete data;
• The right to have their data erased, also known as the “right to be forgotten”;
• The right to restrict processing;
• The right to object to processing;
• The right to data portability, where applicable;
• The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, users may contact Gatitto Store at:

info@gatittostore.com

The request will be reviewed and answered within the time limits established by the GDPR.

Embedded Content from Other Websites

Some pages of the website may include embedded third-party content, such as videos, images, external tools or other elements.

Embedded content from other websites behaves in the same way as if the user had visited those websites directly. These third parties may collect data through cookies or similar technologies.

Gatitto Store recommends reviewing the privacy policies of those third parties for additional information about their data processing practices.

Cookies

Cookies are small files stored on a user’s device when visiting a website.

These files help improve the browsing experience, ensure the proper operation of the online store, remember preferences and analyse website usage.

Gatitto Store uses different categories of cookies.

Strictly Necessary Cookies

These cookies are essential for the operation of the website and enable functions such as:

• Secure browsing;
• Shopping cart functionality;
• Order processing;
• Session management.

These cookies do not require consent because they are necessary to provide the services requested by the user.

Analytics Cookies

These cookies are used to understand how visitors use the website, allowing us to improve its performance and user experience.

Where applicable, these cookies are only used after obtaining the user’s prior consent.

Marketing Cookies

These cookies may be used to display personalised advertising, measure campaigns and analyse interactions with promotional content.

The use of these cookies always depends on the user’s consent.

Cookie Management

Users may accept, reject or customise the use of cookies through the settings panel displayed on the website.

Consent may be changed or withdrawn at any time through the options available in the cookie settings.

Users may also configure their browser to block or delete cookies. However, disabling certain cookies may limit some features of the online store.

Contact

For any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:

Gatitto Store
Website: www.gatittostore.com
Email: info@gatittostore.com